1. Introduction
Welcome to Misty’s Place. By accessing or purchasing products from our platform, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our services.
2. Products and Services
Misty’s Place provides home essentials, lifestyle products, kitchen utensils, gift items, souvenirs, and related products. We strive to ensure that all product descriptions, images, and prices are accurate; however, slight variations may occur.
3. Orders and Payment
All orders placed with Misty’s Place are subject to confirmation and availability. Payments are accepted strictly through bank transfer. Orders will only be processed after payment confirmation has been received.
4. Pricing
All product prices are listed in Nigerian Naira (₦) and may be updated or changed without prior notice.
5. Delivery Policy
Misty’s Place does not offer free shipping. Delivery charges apply to every order and are determined based on the customer’s location and order details. Delivery timelines may vary depending on logistics and availability.
6. Returns and Exchanges
Customers may request returns or exchanges for damaged, defective, or incorrect items within the approved return period. Returned products must remain unused and in their original condition and packaging.
7. Cancellation of Orders
Orders may only be canceled before shipment or processing. Once an order has been processed or dispatched, cancellation may no longer be possible.
8. Customer Responsibilities
Customers are responsible for providing accurate delivery details and valid contact information. Misty’s Place will not be held responsible for failed deliveries resulting from incorrect information provided by customers.
9. Limitation of Liability
Misty’s Place shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services beyond the value of the purchased item.
10. Intellectual Property
All website content, logos, images, graphics, and materials belonging to Misty’s Place remain the intellectual property of the brand and may not be copied or reproduced without permission.
11. Changes to Terms
Misty’s Place reserves the right to modify or update these Terms of Service at any time without prior notice.
12. Contact Information
For inquiries, complaints, or support, customers may contact Misty’s Place through the official communication channels provided on the website or social media platforms.